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An IT professional with over 25 years’ experience in support, project and management roles. 15 years’ experience managing IT Services (Ireland & EMEA)
Call me backPRINCE2 Practitioner certified with a strong record in large infrastructure projects. Considerable experience in Incident management and ITIL environments and Service Desk CRM design and implementation. In-depth experience in a variety of verticals in project management, design and implementation of Office 365 and Azure Cloud Solutions.
I always focus on the end user experience for any solution I architect, there are so many productivity gains to be made in using collaboration solutions such as Office 365 but in all cases, there is a journey staff need to be guided on in order to realise the benefits of new ways of working.
Microsoft Teams has many Apps built into the platform that your organisation can use and adopt. At Unity we are using the app called "Shifts" to manage our working shifts for our own staff as we physically return to our offices over the coming weeks...
The world of business technology is ever turning, ever growing, ever evolving. If it’s not your job to keep your finger on the tech pulse it can seem like an impossible task. However, it is our job! So why not let us do the hard work for you and ke...
Microsoft Teams is currently celebrating its 1st year anniversary! We thought now would be a good time to have a look at what has changed with Teams since we last posted about it. The world of technology is fast-paced and keeping up with updates acro...